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03 5982 1033



McCrae Specialist Centre

691-695 Point Nepean Rd,

McCrae, VIC, 3938

(Corner of Bartels St)

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Dear Patients,


Due to the developing COVID-19 pandemic and advice from the Department of Health to provide Telephone Consultations, our practice will be making some significant changes to our appointment bookings and on-site access.


Our priority remains to continue providing a quality healthcare service to our community and ensuring the safety of our patients who would be at significant risk of COVID-19.


From Monday 30/03/20 , the practice will be open for Phone Consults only and restricted access for face to face consults will be in place.


All patients will be requested to Book a Phone Consult with a Doctor as we expect the vast majority of consultations will be adequately managed over the phone and a Doctor may offer a Face to Face Consult for cases that are deemed safe and appropriate.


Also with the arrival of the flu vaccines, we will be holding controlled flu vaccination clinics at the practice and adhering to strict social distancing measures .



Please refer to our Practice Fee Schedule for the Phone Consultation Fee. Your Doctor will inform you if you are eligible for Medicare Bulk-Billing.


Please understand that these changes are being made with every intention of ensuring your safe continuity of care. We will strive to continue providing the highest quality of healthcare in these adverse times. If you have any further queries, please contact our Reception on  03 5981 1000. We thank you for your support.


Kind Regards, 

Admin Team


Please read before entering the practice

If you have ANY of these symptoms

  • fever
  • cough
  • sore throat
  • shortness of breath AND
  • travelled internationally in the 28 days before getting sick


  • had contact with someone diagnosed with or suspected of having coronavirus in the 28 days before getting sick



Please do not enter the practice


Please call  the Coronavirus Hotline on 1800 675 398 or present to the Screening Clinics which  have been established at Melbourne hospitals .The closest one to this centre are located at Frankston Hospital .

This will help protect the health and safety of you and others.

Thank you for your cooperation

Covid-19 (Coronavirus) Screening Clinic Information

The Covid-19 (Coronavirus) Screening Clinic at Frankston Hospital is open daily 10am-8pm.

The clinic screens people who believe they have come into contact with Covid-19 (coronavirus), and have symptoms such as fever, cough, sore throat and shortness of breath.

Please note that we are only testing people who:

  • Have returned from overseas in the past 14 days and have symptoms such as a fever, cough, or sore throat; or
  • Have been in contact with a person with a known case of Covid-19 and have symptoms such as a fever, cough, or sore throat. or
  • Are healthcare workers with direct patient contact; residential care workers or aged care residents with a fever and an acute respiratory infection (e.g. shortness of breath, cough, sore throat)

You can also complete the Department of Health and Human Services online self-assessment to see if it is recommended you are assessed for Covid-19.

The Clinic is located at 12 Hastings Road, Frankston, Vic, 3199. Please refer to this map for directions. Follow the signs when you arrive as entry is separate to the main hospital entrance. Staff will be available to help when you arrive. Limited parking is available next to the clinic.

For more information, go to the Department of Health and Human Services website or call the hotline 1800 675 398.